Use VoIP to Support Your Mobile Employees--And Grow Your Business

Most business owners fail to understand how mobile systems can increase their business capability. Phones play a very important role in operations which keep partners, suppliers and customers connected – this is a peculiarity of small businesses, which require staying mobile and light while providing continuous service. A phone system which connects travelling businesspeople and field offices to HQ is a key asset for enhanced productivity and good news at the bottom line.

 

What's VoIP?

VoIP, or Voice over Internet Protocol, transforms voice data into data packets and the delivered to an IP address. This technology finds more prominence among small businesses where remote employees can log on to the main phone system which support telecommuters. Advanced features include auto attendant, voice mail, and 4-digit dialling from any location with broadband.

VoIP is a little like instant messaging. Your contact number is mapped to your IP address by a central IP server. You can make and receive calls akin to instant messaging. The company's IT staff however will have to install and provide ongoing support, or outsource the hosting solutions. This works best for those companies who cannot operate the support system in-house. Maintenance, support and upgrades are supplied by the contractor, freeing internal resources to concentrate on their core areas of expertise.

The Benefits for Remote and Travelling Workers

VoIPs can attract and retain key employees. The system with its remote usage support allows employees to stay in touch with their office location if they are not able to physically be present.

Don't Miss the Chance for Flexibility

Many businesses rely on enterprise systems and applications, but don't bother considering integration of home workers and travelling employees to log into the main system from faraway places. With VoIP, users can connect to the main phone system through a remote IP. Connected parties can make and receive calls, access voice mail, and speed dial with caller ID. In addition, users can check voice mails over the web browser, and take advantage of features such as meet-me-conferencing and click-to-dial.

VoIP is a great alternative to cell phones for an expanding group of business travellers. It provides equal access, interface and usability akin to their main office environment plus the roaming charges are averted. VoIP is better than cell phones based on the following features - quality and reliability, maintaining continuity via redundant connections. One of the greatest benefits of VoIP is substantial cost savings.

Whether the receptionist, travelling sales rep or an office closed by a natural disaster, VoIP can help employees stay connected and productive anytime, anywhere.

Agile Technosys is an expert when it comes to implementing a variety of mobile development services. They specialise in custom applications for iOS (iPhone/iPad), Android & BlackBerry.